Tekmetric is a cloud-based shop management solution made for professionals in auto repair who are advancing the industry. Empower your team, update your user experience, and make smarter business decisions with real-time metrics by utilizing Tekmetric’s capabilities.
Shop owners can expand their businesses and pursue more of their passions with the help of the Tekmetric Shop Management System. Their all-inclusive, cloud-based technology gives car repair shops a modern, user-friendly workflow that fosters a 21st-century client experience. In order to be there for their clients, staff, and loved ones, store owners can monitor shop KPIs and repairs from anywhere at any time. Everybody involved in the auto repair process benefits from Tekmetric’s assistance: it gives shop owners control over important metrics in real-time; it provides service advisors with the resources they need to streamline the repair process and win over customers; it directs technicians to complete every detail and perform their best work; and it provides drivers with peace of mind, even when they have to leave the shop. Operating on Tekmetric, thousands of shops across North America set industry standards for customer service, shop profitability, and community involvement.
Shop owners won’t find an all-in-one solution like the Tekmetric Shop Management System, which effortlessly blends cutting-edge functionality and industry-leading integrations. More than 30 industry-leading integrations, such as those with PartsTech, Kukui, WORLDPAC, Nexpart, MyShopManager, CARFAX, and The Back Office, are available through Tekmetric. Shops can fine-tune their company by utilizing other desired integrations with Tekmetric’s API.
CLICK TO CREATE A JOB
You may quickly locate the job you need to add to any RO by conducting a click-through search. Smart Jobs will automatically detect the particular car, find the appropriate labor rate, locate the parts, and apply the necessary matrices.
DIRECTLY SOURCE PREFERRED PARTS IN TEKMETRIC
Should the necessary part be absent from your inventory, Smart Jobs will promptly enable you to purchase your favored one without having to navigate away from the job-creation page.
CANNED JOBS FOR MULTI-VEHICLE DESIGN
If you create a single canned task, Smart Jobs will be able to precisely customize it for the car you are generating the work for.
SAFETY OF MIND
You no longer need to double-check for errors because Smart Jobs handles all the work for you. For the task builder, Tekmetric will extract all the accurate facts and necessary information.
Tekmetric offers three price tiers
- Not available for free
- Not available in the free version
Credit Card Needed: Not supplied by the merchant
Discount: Not available information
1. Begin
$99
Model of Pricing: Flat Rate
Frequency of Payment: Monthly
Monthly pricing begins at $99.
The initial plan consists of:
Schedules and Rescheduled Work
Jobs in a Can and Sublets
Digital Billing and Authorizations
Digital Inspections of Vehicles
Management of Vendors and Inventory
2. Boost
$299
Model of Pricing: Flat Rate
Frequency of Payment: Monthly
Monthly pricing begins at $299.
The Grow Plan consists of:
Schedules and Rescheduled Work
Jobs in a Can and Sublets
Digital Inspections of Vehicles
Ordering Integrated Parts
Management of Vendors and Inventory
3. Scale
$399
Model of Pricing: Flat Rate
Frequency of Payment: Monthly
Monthly pricing begins at $399.
The scale plan consists of:
Schedules and Rescheduled Work
Jobs in a Can and Sublets
Digital Billing and Authorizations
Digital Inspections of Vehicles
Analytics for Employee Performance
Tekmetric Substitutes
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Advice for a successful login to Tekmetric
The login instructions for your Tekmetric account have already been shared. You can use the advice below to successfully login without encountering any problems.
Make sure you are entering the right login information. Entering the incorrect email address and password could result in the locking of your account.
Please confirm that you are visiting a secure website (one that begins with HTTPS) before logging in.
Always use a dependable, fast internet connection when signing into your Tekmetric account to prevent login problems, which are typically brought on by a shaky connection.
Cookies and browser cache can occasionally lead to login problems. If you are experiencing any problems signing in, it is a good idea to clear the cache and cookies on your browser and try again.
Please make use of a modern, safe web browser. The Tekmetric program is compatible with the majority of contemporary browsers, so you can use Google Chrome, Mozilla Firefox, Safari, and so forth.
If you are unable to resolve the login issue, please seek assistance from Tekmetric support, which is always available.
Features of Tekmetrics
The features that are helpful are enumerated below.
Real-Time Reporting:
View the major metrics that are available in the reports related to different elements to swiftly examine the success of your shop. Receive real-time reports. Finding important KPIs for sales, income, labor expenses, etc. is useful.
Workflow:
This auto shop software provides a customizable workflow based on the unique requirements of the shops. This tailored workflow contributes even more to raising overall productivity and maintaining consistency in operations.
Digital Vehicle Inspection: By capturing images and videos and presenting them to customers alongside repair orders, the digital inspection function promotes more transparency between the shop and its clients. It improves the communication system of Tekmetric.
Mark-Up Matrices:
Tekmetric helps stores control their price for the services they provide by providing various Mark-Up options based on variables like labor costs, overhead costs, profit margins, etc.
Tekmerchant:
As part of its platform, Tekmetric provides integrated payment processing services. It’s a fantastic method for safely and securely paying for their service online.
Centralized Communication: All staff members can efficiently communicate, work together, discuss repair orders, and handle their jobs thanks to a centralized communication system.
Tekmessage:
Customers can access a messaging system where they can receive crucial information about their service orders, including progress updates on repairs and appointment reminders.
Inventory:
The Inventory management system included in the Tekmetric software suite makes it very simple to keep track of the inventory of essential components and supplies.
Integrations: Tekmetric now makes it simple to integrate with third-party programs like Quickbook, Carfax, and others. It improves the system efficiency of Tekmetric.
How Do I Login to Tekmetric?
All shop employees who use Tekmetric can access their online accounts by logging into the corporate website. See the instructions below!
Tekmetric’s requirements for login
Please ask the store owner for your login credentials.
Make sure your internet connection is up and running at all times.
For optimal compatibility, any device running the Chrome web browser will function. Other options are Apple Safari and Mozilla Firefox. A 10-inch screen is required for the gadget.
How to Log in to Tekmetric Step by Step
To rapidly access the Tekmetric login page, visit the official website at www.tekmetric.com and click the Sign In link located in the upper right corner. The steps involved in logging in are listed below.
Open a secure web browser on your PC or mobile device to visit the Tekmetric website.
On the website, click the Sign In link located in the upper right corner.
After logging in with your email address and password, click the Sign In button.
If your login details are correct, you will see your Tekmetric user dashboard page.
Change the password for Tekmetric Login
If a store employee loses their account password, they can simply establish a new one by following the guidelines provided below.
By visiting the Tekmetric login page and selecting the link on the login form, you can change your password.
A form to reset your password will appear on the screen.
Click the “Reset Password” button after providing your email address and completing the captcha verification.
Your address will get an email containing a link to reset your password.
Open your email and click the password reset link. Then, type a new password for your account.
Turn on the account
Newly hired staff members need to activate their accounts before they may log in. A 24-hour link to activate their accounts will be sent to all new members. After making sure your email is correct, click the link to activate your account. If you don’t activate your account, you’ll require a fresh activation link. They can send a new activation link at any time using the employee profile section of the shop admin. enough to recognize when I need assistance.
The Difficulty
An antiquated tax instrument that was unable to Jones and her group looked for and put into place as a legacy sales tax solution early on. They weren’t entirely convinced the technology could support the particulars of Tekmetric’s business model, though, even after onboarding.
According to Jones, “We were on a big-box sales tax platform that was designed more for physical products.” “The fact that it was taking into account the actual products we were selling—all SaaS as of yet—didn’t comfort me.” As a result, Jones’s team had to perform a lot of human oversight to ensure that sales tax was computed, collected and reported correctly as their company grew. “We have to closely monitor nexus thresholds because we have customers and employees all over the United States,” adds Jones. “We had to make a lot of manual adjustments in the end.”
Jones was prepared to look for a tax platform that was more appropriate for Tekmetric’s SaaS business after making one too many mistakes in calculations.
The Solution
A strong yet basic SaaS solution The Tekmetric team discovered that Anrok was a more advanced, integrated tool in addition to speaking the language of SaaS. Jones now has peace of mind and has gained valuable hours back. To support its intricate business strategy, Tekmetric uses two separate billing systems: Chargebee and QuickBooks Online. Previously, it required a lot of work and was prone to error to view sales tax liability across both tools.
“We had Chargebee connected with our first sales tax solution, but we had to manually input the other invoices that were being created,” adds Jones. “We were able to connect multiple billing systems with ease after switching to Anrok, which saved us a ton of manual labor.” Anrok’s native interfaces with both platforms allowed Jones and her team to be up and running quickly. Jones says, “It’s been set and forget it.” “It just works once we got everything set up.”
The Outcome
Total conformance on a contemporary stack Jones frequently checks their Anrok dashboard for a real-time snapshot of their liability as Tekmetric’s business expands. Jones claims that his favorite tool is the visual heatmap. It helps us understand where we might be at risk and how close we are to nexus. I report to executives and investors using that as a tool.
Another area where Anrok’s SaaS experience has been quite helpful is with the real-time map that tracks Tekmetric’s sales tax exposure. Jones sees, rather than a general estimate of prospective liability, the most recent economic and physical nexus status based on the particular products Tekmetric sells when she signs in. Jones explains, “We also had a heatmap in our previous system, but it was set up for physical things. Thus, it didn’t accurately depict our true relationship. Jones feels comfortable reaching out to the Anrok team for assistance when needed, which is a significant improvement over their previous platform experience.
According to Jones, “They definitely did not have a personal touch.” “Trying to speak with a real person who was aware of our tax situation was incredibly frustrating anytime we had questions or concerns. When it comes to Anrok, it’s obviously quite comfortable to know that we can communicate with real people, but it’s much better when we truly love working with them.
These days, the Tekmetric team just needs a few hours a month to handle sales tax compliance up to Jones’s exacting requirements. The largest benefit Jones has experienced from moving to a contemporary sales tax platform is that. According to Jones, “any efficiency is worth it.” As a team, we are small. It’s always been lean for us. You’ve gained a half hour if it can cut that time down, and we can certainly find something to occupy that half hour.
Tekmetric and AutoVitals Announce Partnership
Today, AutoVitals, the all-in-one digital shop solution for independent car repair companies, announced a partnership with Tekmetric, a top auto repair technology provider in the United States that offers cloud-based shop management systems. Now that the two top auto repair business systems are linked, customers can communicate more easily and get a better experience.
Through the agreement, a best-in-class shop success solution—which includes digital vehicle inspections (DVI), workflow management, digital marketing, and CRM tools—is combined with a best-in-class point-of-sale (POS) system. When the systems work together, mutual clients benefit from increased productivity, communication, and eventually profitability.
By immediately transferring recommended work from the digital inspection back to the estimate in Tekmetric’s point-of-sale shop management system, the integration of AutoVitals and Tekmetric eliminates double entry. With this update, AutoVitals will enable the creation and dispatch of new repair orders (ROs) in a matter of seconds. The authorized RO details, along with the related customer’s complete contact and vehicle details, including service history, are sent to the AutoVitals system by Tekmetric.
“The combined forces of Tekmetric’s POS and DVI tools from AutoVitals make it incredibly easy and manageable for our auto shop repair clients to do business…as if it were one complete system,” states Jon Belmonte, CEO of AutoVitals. “Our innovative technology combined with Tekmetric’s advanced point-of-sale system greatly improves the workflow of our clients’ shops, which directly results in increased customer satisfaction and loyalty.”
The two systems’ combined capabilities are further enhanced by the integration. It significantly cuts down on the amount of time Service Advisors must spend disseminating information, freeing them up to concentrate more on clients and the front desk.
Sunil Patel, CEO and co-founder of Tekmetric, stated, “We aim to provide solutions that increase efficiency and enable shop owners to better serve their customers.” “We are excited to expand our integrations to allow additional offerings for our mutual customers.”
An example of how two-way communication operates step-by-step:
AutoVitals receives repair requests that have authorized jobs in Tekmetric.
To finish permitted jobs and inspections, service advisors are dispatched to technicians in auto vital.
Upon completion, recommended tasks, notes, and the inspection link are returned to Tekmetric.
Jobs that are estimated in Tekmetric and approved or denied are forwarded to AutoVitals.
Please get in touch with an AutoVitals representative to find out more about the advantages of the integration. On July 27 and 28, AutoVitals and Tekmetric will be present at the Shop Hackers Conference in Murfreesboro, Tennessee.
Tekmetric Labor Guide
According to a press release, Tekmetric, a cloud-based shop management system, has introduced a clever labor guide that is cloud-based and designed to simplify the process of creating estimates while providing customers with more precise and comprehensive labor times in real time.
The new smart guide will constantly change as users add additional labor times, in contrast to the majority of labor guides available on the market.
Sunil Patel, co-founder and CEO of Tekmetric, says, “Users won’t have to cross-reference labor times.” “With only a few clicks, service writers may complete every stage in one location. Our goal was to further optimize the estimate-building procedure so that businesses could concentrate on offering superior customer service, gaining new business, and boosting sales.
The new labor guide
The new labor guide will allow Tekmetric users to add additional labor times by providing missing information. This will allow the guide to change in real time using crowdsourced intelligence. Users will be able to reference the labor times in the guide.
Beginning on March 3, 2021, all Tekmetric users will have access to the labor handbook.
Tekmetric assistance
Phone number: Please call 832-787-0900 or speak with a shop advisor at 832-930-9400 for any kind of portal-related concern.
Email support: Contact the info@tekmetric.com customer service team via email.
Online message delivery:
Using the contact form on the official website, customers can submit messages to the customer support team online. Customers can send their inquiries by using this contact form. Kindly adhere to the procedure below.
Navigate to the Contact Us sub-menu item under the Resources menu item on the official website. You can also select the assistance link that is situated in the website’s footer.
You will be taken to the Contact Us page, where an online form for communication is available. Simply complete this contact form to send Tekmetric a query. Don’t worry about data security because this method of communication is completely secure.
Chat assistance available:
Users can chat with the support staff via the in-app resource center. Kindly sign in to your account to use the chat feature.
Vital connections:
| Official website | https://www.tekmetric.com/ |
| Login page | https://shop.tekmetric.com/ |
| Password reset page | https://shop.tekmetric.com/forgot |
| Contact page | https://www.tekmetric.com/contact-us |
| Privacy Policy | https://www.tekmetric.com/terms-and-privacy/site-privacy-policy |
| Terms of Service | https://www.tekmetric.com/terms-and-privacy/site-terms-of-service |
Tekmetric FAQs (Frequently Asked Questions):
1. Explain Tekmetric?
Tekmetric is a sophisticated auto repair shop management tool created to simplify a number of automotive industry processes. It has functions for managing repair orders, keeping track of inventories, managing customer relations, and more.
2. How can I access Tekmetric?
Go to the official Tekmetric website and select the “Login” option to access your account. In order to use the site, enter your login information, which includes your password and username. The customer service team at Tekmetric can help you with the login procedure if you run into any problems.
3. What are Tekmetric’s salient characteristics?
Repair order management, inventory monitoring, customer communication tools, reporting and analytics, and connections with other automotive software are just a few of the extensive capabilities offered by Tekmetric. The platform seeks to improve vehicle repair shops’ productivity and efficiency.
4. Is a comprehensive manual accessible for users of Tekmetric?
Yes, Tekmetric has an easy-to-use interface. To help customers get the most out of the platform, a wealth of tutorials and guides are accessible. These resources are available to users on the Tekmetric website as well as within the system.
5. How much does Tekmetric cost?
The dimensions and requirements of the vehicle repair facility determine Tekmetric’s pricing strategy. For comprehensive pricing details, encompassing any extra modules or functionalities, getting in touch with Tekmetric directly is advised. They might provide subscription packages or personalized prices based on the needs of certain businesses.
6. What difficulties can users encounter when using Tekmetric?
Although the goal of Tekmetric is to increase operational efficiency, users could run into difficulties when first implementing it. Providing adequate integration with current systems, adjusting to new workflows, and staff training are typical obstacles. But Tekmetric offers the tools and assistance needed to successfully handle these difficulties.
Conclusion
To sum up, Tekmetric is a reliable option for managing car repair shops, providing a variety of features to improve productivity and streamline processes. Tekmetric endeavors to accommodate the varied requirements of automobile repair enterprises by means of intuitive interfaces, extensive guidelines, and flexible pricing structures. Although there can be obstacles during the adoption stage, Tekmetric’s dedication to customer service guarantees that users can get over obstacles and fully enjoy the advantages of this cutting-edge management software. Tekmetric offers a flexible platform to fulfill the needs of the automotive repair sector, regardless of the size of your business.